Michael Santarcangelo delivers Awareness that Works™
by James Costello A friend of mine recently had a very Dilbertesque experience at work. The company my friend works for has been acquired twice in the last three years and all of the dust seemed to be settling. Sort of… Locally there were four offices under the corporate umbrella, each a legacy of the [...]
A couple of years ago one of my clients asked me to write a security policy for them since I was the “Security Guy” at the consulting company they used. I spent a couple of hours looking at various templates and examples that I could find on the Internet. What I found was a lot of carbon copies of the same templates with insert corporate name here. My client was happy to have something and I was able to help them out, but I was not really satisfied with what I had written and wanted to do better.
by James Costello I would bet that you have someone in your life who “survives” out of the vending machine at the office. You know them: Their desk is surrounded by potato chip bags, candy wrappers and soda cans. They are the first one to get the new item out of the machine. They consistently [...]
by James Costello It was a dark and stormy… All right, it was a sunny morning in April when the first event to inspire this article occurred. I was walking back to my car after dropping off my daughter at school. As I walked around to the driver side I noticed a battered USB thumb [...]
by James Costello There are lots of ways to be a good contributor to a project, but there are also a lot of ways to be a poor contributor. I’ve been involved with a few of these of late, and am guilty of some and frustrated by others. My examples: 1. Don’t respond to someone [...]
by James Costello The scene opens on a small room in a coffee house in any town. A group of geeks sit in circle drinking lattes, cappuccinos and double shot skinny caramel macciatos. One man stands and says “My name is James and I am addicted to IT security.” (Group responds): Hi, James. All right, [...]
by James Costello Ernest Hemingway wrote a story in six words when he was challenged to do so: “For sale: baby shoes, never worn.” Six powerful words that tell a much deeper story than a simple number count would imply. Over the past few months National Public Radio has run a series of stories about [...]
By James Costello Animals can smell fear and sense panic. It also seems to be imbedded in our sub-primal responses, as evidenced by mob rioting or crowds of people once panic begins to spread. These same responses can be seen everyday in working life. For example, recently I worked with two coworkers to resolve a [...]
By James Costello Have you ever noticed a great idea on TV or in a magazine and wondered, “why didn’t I think of that!?!” Where do these great ideas, innovations and inventions come from? How do great ideas get started? Who are these mavericks of genius? Ralph Waldo Emerson quipped “build a better mousetrap and [...]
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