Michael Santarcangelo delivers Awareness that Works™
by Julie Fuggett Clear, concise, well-written e-mails can be the key to getting what you want, but have you ever considered that they can also save you time, headaches, and even keep you out of hot water? During the incident handling process, we all know that communication is key. Everyone on the incident handling team [...]
by Julie Fuggett All of the words in the title are words I’ve heard used by fellow technical types to describe our users, our colleagues. If you make an honest mistake, do you call yourself these names? If your best friend or spouse messes up, is your first move to accuse them of carelessness? The [...]
By Julie Fugett When I have the occasion to share my hobbies with others, I usually list “running” among them. I am not particularly fast and I don’t have any delusions that at the age of 31 I am suddenly going to become a competitive runner. I am, quite frankly, pretty lousy at it. It’s [...]
By Julie Fugett So much of what we do in information security is immediately measurable: how many packets did the firewall drop? How many security incidents did we handle this week? Elsewhere, however, our reach can be more difficult to measure. How effective is our awareness program? Are we talking about the right topics to [...]
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