September 3, 2010

Five common myths about technology and productivity

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by Trish Smith Since the Industrial Revolution, people have assumed that more technology = more productivity. If the mimeograph is good, the photocopier must be better! If faxes are good, scanners are better! If email is good, texting is…well, you get the idea. While these are (or were) useful tools, the belief that anything shinier [...]

Managing extroverts and introverts

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by Trish Smith It is important to understand personality types and traits when working with and managing other people (check out my article about that here). There are two traits with the strongest influence on personality style. An understanding of these provides advantages for managing and communicating – advantages that are essential for success. The [...]

Personality types: Your key to better business relationships

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by Trish Smith If there’s one lesson Michael Santarcangelo has taught me, it’s that security (and business) aren’t just “about business”. They’re about people. People who we get along with, people who we (as much as we might not like to admit it) don’t always get along with. But unless we’re Steve Jobs, we don’t [...]

Strategies and guidelines for developing a motivational strategy

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by Trish Smith Happy New Year! Has the year started with a bang, full of passion and excitement? Or is motivation lagging? Last month we explored the concept of motivation and why employees’ motivation is important. As the year brims full of potential, the timing is perfect to develop and implement a motivational plan for your [...]

When your employees don’t want to come to work anymore

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What happens when people lose their motivation at work? Less efficient use of resources Less creative solutions (at a time when creativity is even more vital) Less productivity And worse, the possibility of security breaches and risks. Some companies learned this lesson the hard way: TMobile in the UK , Greengrocer.com, and the Office of [...]

How Not to Sell

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by Trish Smith     Recently, I had an experience in the “non-tech” world that I think has parallels to many people’s experiences with technology, so I thought I’d share it with you. Several weeks ago, my husband and I decided that we had had enough of our mattress; it was only four years old, but [...]

We’ve come a long way, baby…Or maybe not

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by Trish Smith Although at times I complain about it, I do truly enjoy my status as the only person in the Catayst writers’ group without a formal background in IT. I believe that it does, as Michael tells me time and again, give me a unique perspective on the field. It is from that [...]

Revisit the basics

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by Trish Smith As our clients and customers naturally become more computer savvy, we often assume that they know (and remember) the basic tenets of security, including good “password hygiene”: Ensure that your password is difficult to guess, that it is never given to an unauthorized party, and that it is changed on a regular [...]

Getting to Know….Me

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by Trish Smith As an avid blog reader, I often find myself wanting more information about the writers of the blogs I read. Most of the blogs I read are personal blogs, and so I learn most of what I want to know through the blog content itself. But on a professional blog, such as [...]

A Multipart Letter to Employers of Security Professionals – Part 2

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by Andrew Hay My name is Andrew Hay and I, like many of my colleagues, work for an organization in an information security function. If you recall from my previous article, I attempted to impress upon you the need for organizations to support the continuous learning of their employed security staff. This article builds on [...]