How to start your week off right, with some help from my friends
It’s always a risk when we write and put our ideas out there - it makes us vulnerable. At the same time, it is precisely that willingness to be vulnerable and share our ideas that leads to our growth.
Well, this week, I am definitely starting my week off right. First, over the weekend, I had the opportunity to speak with Alan Shimel and Mitchell Ashley when I was interviewed for the Still Secure After All These Years (SSAATY - say that fast three times). It was an opportunity for me to share a bit about my company and approach - and then we got to explore the catalyst community. I really enjoyed talking with them, and actually found the entire experience to be rewarding. So thanks, my new friends!
You can find the interview here: StillSecure, After all these years, Podcast #32 - Michael Santarcangelo, Security Catalyst
(note: that looks a lot like the picture that Martin McKeay took at the PME last year. If so, they definitely cut the best part of that picture out. I apologize for you having to look at my mug).
I have always enjoyed listening to their refreshingly direct approach. I hope you enjoy the opportunity to learn from them as you learn a bit more about our efforts to build a vibrant and supportive catalyst community. I think you’ll enjoy and learn from what they have to share and would do well to subscribe. Of course, I also think they were brilliant to hire Martin McKeay as an evangelist - so I’m looking forward to some exciting times from them.
Over the last few weeks, I’ve also had the chance to get to know more about Andy Willingham, who writes the Andy, IT Guy blog. Well, this morning, he validated my approach and generally brought a smile to my face citing my “confession” post from Friday night and linking to my post about how we need to change our attitudes and approach. But the part that inspired me? He puts his substance where his fingers are and shares some great insights on how to keep the improvement going.
Next time a user comes to you with something that you consider to be “stupid” take time to listen to them, ask questions to help you understand them, and take a little extra time to teach them. If you have to take a few minutes alone to gather your composure before engaging them do so.
He’s got more there to review - and learn from. If you’re not reading his blog yet, you should be. And Andy - thanks. I really appreciate your support. I’ve actually enjoyed some truly inspirational conversations these last few weeks. I feel like a kid on Christmas morning! We’re in for a great ride.
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