helping people effectively communicate value
“The single biggest problem in communication is the illusion that it has taken place.” ~ George Bernard Shaw From ballet to baseball, coding to construction, and even coloring to communication, everyone starts with a blank slate. World-renowned artists, athletes and leaders all started in the same place: learning the fundamentals, including how and when to [...]
Effectively communicating the value of security must content with the realization that value varies based on the audience, and the terms selected often have multiple meanings. Success requires the ability to understand and consistently convey key points and outcomes while adapting each message to the audience with the appropriate examples and logic, in a design suited to the outcomes.
This 10-week series guides the opportunity to reconsider communication and the reason effectively communicating value drives security success.
A reflection on the challenges of open mics and social media — and how they impact our efforts — was the topic of an early column penned for CSO Online. Read the column here: http://www.csoonline.com/article/597056/security-careers-the-mic-is-always-on.-always.- Security Careers: The Mic is Always On. Always. Like politicians who’ve been embarrassed by public microphone mistakes, security professionals need to [...]
Ever wish someone took the time to curate the best ideas and insights on the human side of security and shared them in a weekly briefing? It’s something I’ve looked for; the challenge is finding a way to review, distill and curate the best information from a myriad of topics and fantastic conversations. In order [...]
October is declared “security awareness month.†For some, it’s a day, others a week. For many, it’s a concept that provides little benefit. During the roundtable in July, we defined “security awareness†(recording at link) – an individual’s realization of the consequences of their actions with the ability to assess intention and impact. So does [...]
Bridging the Human Paradox Gap (HPG) by effectively communicating value is an essential component of a successful security awareness program. Learn more by listening to this roundtable.
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The first episode of the Security Awareness Roundtable addressed the importance of defining security awareness the right way. The audio of the roundtable is now available for download and enjoyment. Joined by Justin Bovee and Steve Ellis, we presented the definition of security awareness, explored how it sets the stage for success and offered insights [...]
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Starting Wednesday, July 20, 2011 at 11am Pacific, 2pm Eastern I host a new monthly roundtable series focused on Security Awareness at Focus.com. The first roundtable addresses a basic challenge: what is security awareness? When the concept of security awareness is tossed about without a clear understanding or vision, the results are mixed. The first [...]
A few weeks ago, a colleague was explaining his challenge of creating a security awareness program in a firm that “operated less like a business and more like a law firm.†Specifically, the big-dollar revenue producers in his company took exception to being considered “average users†and refused to participate. No one likes to be [...]
The impact of mobile malware on the enterprise is rising; while immediate action may not be warranted, there are some actions to take today to prepare for the future with less friction. Security Catalyst notes in terms of security awareness, security leadership, effectively communicating the value of security and a few thoughts on how a paper like this advances a security career
Michael Santarcangelo is the catalyst* called upon to deliver successful results when others have struggled and failed to harness the human side of security. Blending a degree in human ecology with … [Read More...]
Effectively communicating value requires the ability to understand and consistently convey key points matched to outcomes while adapting each message to the audience with the right message. The current challenges facing … [Read More...]
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