September 3, 2010

Three Challenges to Building Trust (and how to overcome them)

Now I turn my attention to addressing the key challenges – with suggestions on how to meet and overcome them. This is also a call to action for professionals to come together to tackle these challenges industry-wide.

When I left the Trustmark workshop, I sensed the start of a necessary program that is heading in the right direction. In the weeks since, I have continued to consider the approach – and the challenges that must be overcome — in the context of my own experience with frameworks, education and industry measurement.

Can you be trusted? Can you prove it?

“What questions do I need to ask to make sure my vendor is protecting my information?” I got asked that question last week from a new client working through the Protecting Information Program (PIP). Following the PIP process, he realized vendors were supporting key systems — raising questions he could not answer. He needed more [...]