harnessing the human side of security
by Ioana Justus I received a response to my blog titled “End Users: IT’s biggest barrier to good customer service†that I found particularly interesting. The responder wrote, “Some users tend to think that IT is here to serve them. To a point we are, to keep computers/servers/printers/etc running and functional. However, some think that [...]
by Ioana Justus Ask any security professional what the biggest danger is to their organization’s security, and they’ll all say the same thing: end users. Some may be shocked at that answer, others will laugh ruefully, but it’s true. All it takes is one well-intended but computer illiterate person to bring any number of security [...]
Michael Santarcangelo is the catalyst* called upon to deliver successful results when others have struggled and failed to harness the human side of security. Blending a degree in human ecology with … [Read More...]
Effective communication of security ensures that whether written, spoken or blended across delivery options efforts are positioned to reduce friction, bring technology and business objectives into alignment and inspire those we serve to … [Read More...]
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