Michael Santarcangelo delivers Awareness that Works™
by Ioana Justus I received a response to my blog titled “End Users: IT’s biggest barrier to good customer service” that I found particularly interesting. The responder wrote, “Some users tend to think that IT is here to serve them. To a point we are, to keep computers/servers/printers/etc running and functional. However, some think that [...]
by Ioana Justus Ask any security professional what the biggest danger is to their organization’s security, and they’ll all say the same thing: end users. Some may be shocked at that answer, others will laugh ruefully, but it’s true. All it takes is one well-intended but computer illiterate person to bring any number of security [...]
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