So far this month, we’ve updated the <password policy>, created appropriate <challenge questions>, and come up with a strategy for setting initial passwords. Now we are ready to start training the users and wrap up the month’s activity Developing user training Unless you’ve already worked with Michael, chances are that the users at your organization [...]

In the last article, we discussed how to establish appropriate challenge questions to facilitate password self-service. But that’s just half of the password self-service equation. The other half has to do with initial passwords, which is the topic of this article. Initial passwords All users are assigned an initial password of some sort, which must [...]

In my last article, we explored how a properly implemented password self-service mechanism can yield a quick and early return on the identity management journey. Password self-service is a cornerstone in the foundation for reduced sign-on (which is essentially what SSO promised to be). But before we jump in on the password self-service technology, let’s [...]