harnessing the human side of security
by Ioana Justus In my last blog, I talked about how to build trust with a customer, and the advantages of doing so. By building a relationship of trust, communication becomes more open, allowing the customer to feel comfortable sharing their needs, and allowing the IT service provider to better customize service and anticipate needs. [...]
Michael Santarcangelo is the catalyst* called upon to deliver successful results when others have struggled and failed to harness the human side of security. Blending a degree in human ecology with … [Read More...]
Effective communication of security ensures that whether written, spoken or blended across delivery options efforts are positioned to reduce friction, bring technology and business objectives into alignment and inspire those we serve to … [Read More...]
Engage with Michael Santarcangelo