Michael Santarcangelo delivers Awareness that Works™
by Carl Anctil Background: A few months ago, Microsoft released (and silently installed through Windows Update) a .NET Framework Assistant add-on for the Firefox web browser. Microsoft installed this add-on to Firefox without warning the user that the add-on would be installed as part of the .NET Framework 3.5 Service Pack 1. Security professionals, bloggers, [...]
by James Costello A friend of mine recently had a very Dilbertesque experience at work. The company my friend works for has been acquired twice in the last three years and all of the dust seemed to be settling. Sort of… Locally there were four offices under the corporate umbrella, each a legacy of the [...]
by Dennis Kuntz The government spends billions in research every year. Quite often the goal of that research is to create more effective fighting machines and mechanisms, better survival techniques, better gear for soldiers, etc. The array of researched technologies is huge, and wartime in particulate can spur a ton of research. Also quite often, [...]
by Dennis Kuntz There was a little bit of a buzz recently regarding an article on Slate called, “Unchain the Office Computers! Why corporate IT should let us browse any way we want”. It’s basically a litany of complaints about how the IT department, “that class of interoffice Brahmans,” decides “ridiculously and capriciously, how people [...]
by Ioana Justus In my last blog, I talked about how to build trust with a customer, and the advantages of doing so. By building a relationship of trust, communication becomes more open, allowing the customer to feel comfortable sharing their needs, and allowing the IT service provider to better customize service and anticipate needs. [...]
by Aaron Titus If you have nothing to hide, why do you need privacy? This question, famously attributed to the McCarthy era, has gained currency again in this era of terrorism and national security. The question implies that privacy is a form of dishonesty, that the things people want to hide are the very things [...]
Now I turn my attention to addressing the key challenges – with suggestions on how to meet and overcome them. This is also a call to action for professionals to come together to tackle these challenges industry-wide.
When I left the Trustmark workshop, I sensed the start of a necessary program that is heading in the right direction. In the weeks since, I have continued to consider the approach – and the challenges that must be overcome — in the context of my own experience with frameworks, education and industry measurement.
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